Skip to main content

Users

The Users section allows you to view and manage users associated with a merchant account. You can add new users, see roles and statuses, and delete users with 🗑:

hub users

Clicking Add new User will display the Create User pop-up:

create user popup
  • Full Name: Enter the full name of the user
  • Email: Enter the user's email address
  • Phone Number: Enter the user's phone number, including the country code
  • Culture Name: Select the user's preferred language and region settings from the dropdown menu (e.g., English (United States)).
  • Role: Select the appropriate role for the user from the dropdown menu, selecting from:
    • Merchant Account Owner
      • has full permissions and can perform all actions
    • Merchant Developer
      • has full permissions and can perform all actions on SANDBOX ONLY
    • Merchant Manager
      • can perform all actions except for adding or managing users
    • Merchant Cashier
      • can ONLY create plans and see transactions (they cannot change Installment Plans once they have been created)
      • can SHIP, which charges a plan that had previously only been authorized
      • can print statements
    • Merchant SupportAgent
      • can ONLY view plans and see transactions
      • can print statements

Click the Create button to save the new users and add them to the system.