Report Types with Examples

The available Splitit report types are listed below, divided into Operational, Exceptions and Settlement categories, then furthered classified as either Transactional and Financial.

Note that not all reports are automatically available to all merchants, rather the relevant reports are automatically shown in your Merchant Hub; if you need a report that is inaccessible, speak with your CSM or email support@splitit.com.

Operations Reports

Transactional

1. Reconciliation Report: Reconciles between Splitit's internal records and transactions at your gateway.
2. Daily Activity Report: Plan-level activity view for the selected period.
3. Plan Details Report: Shows new installment plans generated during the selected time frame.
4. Notification of Fraud Report: Lists fraud-related notifications received by Splitit from gateways.
   Can include blocking a shopper, blocking an issuer, issuing a refund before a chargeback is incurred, stopping shipment of goods, etc.

Financial

1. Shopper Outstanding Report: Provides detailed information about outstanding amounts that shoppers owe on their installment plans. Shows the state of plans at a given point in time, proceeding month by month. Each plan appears on multiple rows, with each row showing the plan's state on the first day of the respective month.

Exceptions Reports

Transactional

1. Pending CC Report: Shows plans that have an installment failure and are awaiting a shopper credit card update action.
2. Refund Report: Shows plan-level refund information.
3. Chargeback Report: Shows chargeback information at plan level.

Settlement Reports

Financial

1. Settlement Report Summary: Highlights the net settlement amount, which represents the actual funds deposited into your bank account.
   Includes Invoice ID for reference.
2. Settlement Report Details: Transaction-level breakdown providing in-depth insights of your financial activity (from new plans to refunds and chargeback resolutions).
3. Settlement Report Gross - Debit: Shows debit activity (deductions and collections) performed against a merchant bank account.
   Not applicable to all merchants.
4. Standard Merchant Fee Report: Transaction-level breakdown providing in-depth insights of your financial activity.
   Only applicable for unfunded merchants.
5. Standard Merchant Fee Report Summary: Highlights the net settlement amount, which represents the actual funds deposited into your bank account.
   Only applicable for unfunded merchants.