📄️ Getting Started
You should have obtained your username and temporary password via email from Splitit in order to access the Hub. If this is the first time you are logging in, you will be asked to reset your password. The system will then log you into the Hub. If you have not yet received this information, please reach out to support@splitit.com.
📄️ Dashboard
Returns you to the main dashboard screen (Coming Soon).
📄️ Payment Plans Management
Clicking Payment Plans in the left-hand-side menu will show you a chronological list of all transactions in your system, including Date, Time, Store Name, Order ID, Splitit Plan ID, Amount, Installment (i.e.,"1 of 6"), Status, Consumer Name, Fraud (status), Method (of payment) and Funded (whether plan has been funded). Use the search bar to search by Order ID, Plan ID, Name, or other fields. Specify the number of results to show per page at the bottom right of the window.
📄️ Create New Payment Plans
Create Plan in the left-hand menu brings up a window with several options for creating plans.
📄️ Merchants Management
Access the Merchants Management section from the left-side menu to get/set your credentials, set your gateway info, customize your plans, manage your shopper emails, set webhooks related to your plans, and manage users on your account.
📄️ Chargebacks Management
Access the Chargebacks Management page from the left-hand menu in the Splitit Hub. Here you will see a list of chargebacks associated with your merchant account showing Created Date, Merchant Name, Plan Number, Plan Status, Liability, Reason, Due Date, Chargeback Status, and Internal Status.
📄️ Reports and Logs
The Reports and Logs section allows you to generate and view various types of reports related to your merchant account. You can set the report type, date range, columns to include, and merchant entity.