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Update Chargeback Status

PUT 

/api/chargebacks/:id/status

Change the status of a chargeback upon receiving notification from your provider (your account must have the proper permissions to call this endpoint).

Request

Path Parameters

    id stringrequired

    Dispute id

Body

required

    Status string

    Possible values: [Open, Won, Lost, Closed, Other, Pending]

    The new status you'd like to change to. If the current status is Open, you can only change it to Won or Lost. If the current status is Won or Lost, you can only change it to Closed

    ChangeDate date-time

    The date the status was changed. Optional, so if not included in the request, will be set to now (if included, should be a time that is less than or equal to now). Should be in UTC format, e.g. "2024-04-29T14:33:44.613Z"

Responses

Response Headers

    Schema

      Errors

      object[]

    • Array [

    • Code string
      Message string
      AdditionalInfo string
    • ]

    • StatusCode int32required
      TraceId string
      IsSuccess booleanrequired

      Chargeback

      object

      required

      Id stringrequired
      DisputeCreatedDate date-timerequired
      DueDate date-timerequired
      InstallmentPlanNumber stringrequired
      InstallmentNumber int64required
      PlanStatus stringrequired
      TransactionId stringrequired
      MerchantName stringrequired

      TotalPlanAmount

      object

      required

      Amount numberrequired
      CurrencyCode stringrequired

      DisputeAmount

      object

      required

      Amount numberrequired
      CurrencyCode stringrequired
      Status DisputeStatus (string)required

      Possible values: [Open, Won, Lost, Closed, Other, Pending]

      PlanActivatedDate date-time
      ReasonCode stringrequired

      Evidences

      object[]

      required

    • Array [

    • EvidenceId stringrequired
      UploadedAt date-timerequired
      FileName stringrequired
      FileType stringrequired
    • ]

    • Comments

      object[]

      required

    • Array [

    • CommentId stringrequired
      Text stringrequired
      CommentAt date-timerequired
    • ]

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