Skip to main content

Merchant Emails

Emails are configured by Splitit support, but if you are a partner, you can see examples of the emails your merchants will receive below, as well as examples of chargeback emails.

Full Capture of Payment Completed​

full capture of Payment Completed

New Plan Created​

New Plan Created

Plan Creation Failed​

Plan Creation Failed

Plan Reminder Merchant​

Installment Plan Reminder Merchant

Merchant Waiting for Approval​

Merchant Waiting for Approval

Credit Card/Authorization Payment Failed​

Credit Card/Authorization Payment Failed

Installment Plan Retry Failed Merchant​

Installment Plan Retry Failed Merchant

Shopper Has Successfully Approved the Plan​

Shopper has successfully approved the plan

Merchant Fraud Dormant Started​

Shopper has successfully approved the plan

Chargeback Emails​

Dispute Created​

dispute created

Reminder: Chargeback Dispute Response Needed​

Chargeback Dispute Response Needed

New Comment on Chargeback Dispute​

New Comment on Chargeback Dispute

Dispute Updated​

Dispute Updated