Checkout

Code
Error
Description
Relevant APIs
503
InvalidInstallmentPlanStatus
Please close this window. Then click "Splitit Payment" to create your payment plan (you haven't been charged yet).
Create
504
InvalidCCCardTypeNotSupported
Sorry, but we do not accept debit cards. We can only accept Visa and MasterCard credit cards at this time.
Initiate, Create
505
InvalidNumberOfInstallments
The number of installments is not available at this store. Please check available options and try again. Thank you!
Initiate, Create
510
InvalidCardholderName
The card holder name must include at least 3 characters. Please check and try again.
Initiate, Create
511
InvalidAmount
Invalid amount sent, such as below your minimum amount or above your maximum amount.
Initiate, Create
520
InvalidCVV
The CVV number must include at least 3 characters. Please check and try again
Initiate, Create
521
InvalidCardNumber
This credit card number is not valid. Please check your card and try again.
Initiate, Create
522
InvalidExpirationDate
The entered expiration date is not a valid date . Please check your card and try again.
Initiate, Create
524
InvalidEmailFormat
Invalid email. Please check that the email address is entered in the correct format. (For example: [email protected])
Initiate, Create
526
InvalidZIPCode
The ZIP code must include at least 3 characters. Please check and try again
Initiate, Create
528
InvalidCCIssueCountryNotSupportedByTerminal
We are sorry, but we currently do not accept cards issued by this country.
Initiate, Create
532
CountrySubdivisionNotSupported
Sorry, but Splitit is currently not available in your state. Please contact Splitit's customer service desk for help.
Initiate, Create
540
InvalidExpirationDateFormat
Please enter the expiration date as MM/DD/YYYY.
Initiate, Create
542
InvalidCCCardBrandNotSupported
Sorry, but we do not accept this type of credit card. Please use {{SupportedCardBrands}} to complete your purchase.
Initiate, Create
543
ApprovePlan_NoApprovalEvidence
Evidence of customer approval not provided.
Create
544
PlanWithTheSamePaymentDataAlreadyBeenCreatedLately
A similar purchase has been processed with this credit card. Please contact your merchant's customer support number for more information.
Create
550
CultureNameNotValid
Culture (language used in interfaces and communications) not valid.
Initiate, Create
551
CultureNotSupported
Culture (language used in interfaces and communications) not supported.
Initiate, Create
554
UnknownZipCode
The ZIP code you entered is not valid. Please try again.
Initiate, Create
564
CreditCardIsMissing
Some information is missing. Please enter all requested credit card details.
Initiate, Create
566
AddressDataIsMissingOrPartiallyInitiated
Please enter the cardholder's complete address.
Initiate, Create
567
CardHolderNameIsMissing
Please enter the cardholder's name.
Initiate, Create
568
CardNumberIsMissing
Please enter the full credit card number.
Initiate, Create
569
CardExpirationMonthIsMissing
Please enter the credit card's expiration month.
Initiate, Create
570
CardExpirationYearIsMissing
Please insert credit card's expiration year.
Initiate, Create
571
NumberOfInstallmentNotDefined
Please select the number of installments for this purchase.
Initiate, Create
572
InvalidStateCode
We were unable to find this state code.
Initiate, Create
573
EmailsMissing
Please enter your email address.
Initiate, Create
574
ConsumerFullNameIsMissing
Please enter your full name.
Initiate, Create
575
CurrencyMustBeDefinedOnTransaction
Please select the currency you wish to use.
Initiate, Create
578
InvalidPlanStrategy
We are sorry for the inconvenience, but this plan is not available.
Initiate, Create
580
InvalidCcPrepaidCardNotSupported
We do not currently accept prepaid cards, but we do accept credit cards. Sorry for the inconvenience.
Initiate, Create
594
FraudDetected
Sorry, but, we were unable to process your payment. Please reach out to our customer support team at [email protected]
Create
595
PhoneIsMissing
Please enter your phone number.
Initiate, Create
596
InvalidPhoneFormat
Please enter your phone number in this format: +1-321-555-1234.
Initiate, Create
599
GeneralError
Sorry. There has been an error. Please try again.
Initiate, Create
600
GtwyResultGeneralError
Gateway was unable to process this request. Please try using a different card.
Create
601
GtwyResultCCDataAVSZip
The ZIP code you entered is not valid. Please try again.
Create
602
GtwyResultCCDataAVSAddress
The address does not match. Please check your card and try again.
Create
603
GtwyResultCCDataCVV
The CVV number does not match. Please check your card and try again.
Initiate, Create
604
GtwyResultCCDataCCExpiration
The expiration date does not match. Please check your card and try again.
Create
606
GtwyResultCCDataAVS
Address or zip/post code failed validation. Please try again.
Create
607
GtwyResultCCDataNumber
This credit card number is not valid. Please check your card and try again.
Create
608
GtwyResultCCDataGeneralProblem
Sorry, but your card was not able to be processed. Please try a different card.
Create
609
GtwyResultCCDataInsufficientFunds
Sorry, but there is not enough available credit on this card to cover the full amount of your purchase. Please try a different card.
Create
610
GtwyResultCCWasDeclined
Sorry, but your card was not accepted. Please try a different card.
Create
630
GtwyConnectivityProblem
Sorry, but there was an error processing your payment. Please try again.
Create
640
GtwyMerchantDataProblem
Sorry, but there has been a processing error with this merchant. Please contact our support for assistance.
Create
5041
InvalidCCCardTypeNotSupportedMoreThanXInstallments
{{CardType}} cards support only up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.
Initiate, Create
5042
InvalidCCCardTypeNotSupportedMoreThanXAmount
{{CardType}} cards are only supported for purchases up to {{Currency}}{{MaxPlanAmount}}. Please provide payment details for a credit card in order to support your total purchase amount.
Initiate, Create
5421
InvalidCCCardBrandNotSupportedMoreThanXInstallments
{{CardBrand}} cards are supported only up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.
Initiate, Create
5422
InvalidCCCardBrandNotSupportedMoreThanXAmount
{{CardBrand}} cards are only supported for purchases up to {{Currency}}{{MaxPlanAmount}}. Please try a different card.
Initiate, Create
5801
InvalidCcPrepaidCardNotSupportedMoreThanXInstallments
{{CardType}} cards allow a maximum of {{MaxInstallmentsLimit}} installments. Please choose fewer installments or try a different credit card.
Initiate, Create
5802
InvalidCcPrepaidCardNotSupportedMoreThanXAmount
The maximum purchase for {{CardType}} cards is {{Currency}}{{MaxPlanAmount}}. Please try a different card.
Initiate, Create
5981
PlanContextNotValidForNumberOfInstallments
Purchase is only supported only for up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.
Initiate, Create
5982
PlanContextNotValidForAmount
Purchase is only supported for up to {{Currency}}{{MaxPlanAmount}}. Please provide payment details for a credit card in order to support your total purchase amount.
Initiate, Create

Code	Error	Description	Relevant APIs
503	InvalidInstallmentPlanStatus	Please close this window. Then click "Splitit Payment" to create your payment plan (you haven't been charged yet).	Create
504	InvalidCCCardTypeNotSupported	Sorry, but we do not accept debit cards. We can only accept Visa and MasterCard credit cards at this time.	Initiate, Create
505	InvalidNumberOfInstallments	The number of installments is not available at this store. Please check available options and try again. Thank you!	Initiate, Create
510	InvalidCardholderName	The card holder name must include at least 3 characters. Please check and try again.	Initiate, Create
511	InvalidAmount	Invalid amount sent, such as below your minimum amount or above your maximum amount.	Initiate, Create
520	InvalidCVV	The CVV number must include at least 3 characters. Please check and try again	Initiate, Create
521	InvalidCardNumber	This credit card number is not valid. Please check your card and try again.	Initiate, Create
522	InvalidExpirationDate	The entered expiration date is not a valid date . Please check your card and try again.	Initiate, Create
524	InvalidEmailFormat	Invalid email. Please check that the email address is entered in the correct format. (For example: [email protected])	Initiate, Create
526	InvalidZIPCode	The ZIP code must include at least 3 characters. Please check and try again	Initiate, Create
528	InvalidCCIssueCountryNotSupportedByTerminal	We are sorry, but we currently do not accept cards issued by this country.	Initiate, Create
532	CountrySubdivisionNotSupported	Sorry, but Splitit is currently not available in your state. Please contact Splitit's customer service desk for help.	Initiate, Create
540	InvalidExpirationDateFormat	Please enter the expiration date as MM/DD/YYYY.	Initiate, Create
542	InvalidCCCardBrandNotSupported	Sorry, but we do not accept this type of credit card. Please use {{SupportedCardBrands}} to complete your purchase.	Initiate, Create
543	ApprovePlan_NoApprovalEvidence	Evidence of customer approval not provided.	Create
544	PlanWithTheSamePaymentDataAlreadyBeenCreatedLately	A similar purchase has been processed with this credit card. Please contact your merchant's customer support number for more information.	Create
550	CultureNameNotValid	Culture (language used in interfaces and communications) not valid.	Initiate, Create
551	CultureNotSupported	Culture (language used in interfaces and communications) not supported.	Initiate, Create
554	UnknownZipCode	The ZIP code you entered is not valid. Please try again.	Initiate, Create
564	CreditCardIsMissing	Some information is missing. Please enter all requested credit card details.	Initiate, Create
566	AddressDataIsMissingOrPartiallyInitiated	Please enter the cardholder's complete address.	Initiate, Create
567	CardHolderNameIsMissing	Please enter the cardholder's name.	Initiate, Create
568	CardNumberIsMissing	Please enter the full credit card number.	Initiate, Create
569	CardExpirationMonthIsMissing	Please enter the credit card's expiration month.	Initiate, Create
570	CardExpirationYearIsMissing	Please insert credit card's expiration year.	Initiate, Create
571	NumberOfInstallmentNotDefined	Please select the number of installments for this purchase.	Initiate, Create
572	InvalidStateCode	We were unable to find this state code.	Initiate, Create
573	EmailsMissing	Please enter your email address.	Initiate, Create
574	ConsumerFullNameIsMissing	Please enter your full name.	Initiate, Create
575	CurrencyMustBeDefinedOnTransaction	Please select the currency you wish to use.	Initiate, Create
578	InvalidPlanStrategy	We are sorry for the inconvenience, but this plan is not available.	Initiate, Create
580	InvalidCcPrepaidCardNotSupported	We do not currently accept prepaid cards, but we do accept credit cards. Sorry for the inconvenience.	Initiate, Create
594	FraudDetected	Sorry, but, we were unable to process your payment. Please reach out to our customer support team at [email protected]	Create
595	PhoneIsMissing	Please enter your phone number.	Initiate, Create
596	InvalidPhoneFormat	Please enter your phone number in this format: +1-321-555-1234.	Initiate, Create
599	GeneralError	Sorry. There has been an error. Please try again.	Initiate, Create
600	GtwyResultGeneralError	Gateway was unable to process this request. Please try using a different card.	Create
601	GtwyResultCCDataAVSZip	The ZIP code you entered is not valid. Please try again.	Create
602	GtwyResultCCDataAVSAddress	The address does not match. Please check your card and try again.	Create
603	GtwyResultCCDataCVV	The CVV number does not match. Please check your card and try again.	Initiate, Create
604	GtwyResultCCDataCCExpiration	The expiration date does not match. Please check your card and try again.	Create
606	GtwyResultCCDataAVS	Address or zip/post code failed validation. Please try again.	Create
607	GtwyResultCCDataNumber	This credit card number is not valid. Please check your card and try again.	Create
608	GtwyResultCCDataGeneralProblem	Sorry, but your card was not able to be processed. Please try a different card.	Create
609	GtwyResultCCDataInsufficientFunds	Sorry, but there is not enough available credit on this card to cover the full amount of your purchase. Please try a different card.	Create
610	GtwyResultCCWasDeclined	Sorry, but your card was not accepted. Please try a different card.	Create
630	GtwyConnectivityProblem	Sorry, but there was an error processing your payment. Please try again.	Create
640	GtwyMerchantDataProblem	Sorry, but there has been a processing error with this merchant. Please contact our support for assistance.	Create
5041	InvalidCCCardTypeNotSupportedMoreThanXInstallments	{{CardType}} cards support only up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.	Initiate, Create
5042	InvalidCCCardTypeNotSupportedMoreThanXAmount	{{CardType}} cards are only supported for purchases up to {{Currency}}{{MaxPlanAmount}}. Please provide payment details for a credit card in order to support your total purchase amount.	Initiate, Create
5421	InvalidCCCardBrandNotSupportedMoreThanXInstallments	{{CardBrand}} cards are supported only up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.	Initiate, Create
5422	InvalidCCCardBrandNotSupportedMoreThanXAmount	{{CardBrand}} cards are only supported for purchases up to {{Currency}}{{MaxPlanAmount}}. Please try a different card.	Initiate, Create
5801	InvalidCcPrepaidCardNotSupportedMoreThanXInstallments	{{CardType}} cards allow a maximum of {{MaxInstallmentsLimit}} installments. Please choose fewer installments or try a different credit card.	Initiate, Create
5802	InvalidCcPrepaidCardNotSupportedMoreThanXAmount	The maximum purchase for {{CardType}} cards is {{Currency}}{{MaxPlanAmount}}. Please try a different card.	Initiate, Create
5981	PlanContextNotValidForNumberOfInstallments	Purchase is only supported only for up to {{MaxInstallmentsLimit}} installments. Please reduce the number of installments or provide payment details for a supported credit card.	Initiate, Create
5982	PlanContextNotValidForAmount	Purchase is only supported for up to {{Currency}}{{MaxPlanAmount}}. Please provide payment details for a credit card in order to support your total purchase amount.	Initiate, Create

Last modified 4mo ago